Delivery methods

We deliver the ordered goods to the customer’s address by express delivery within 8 – 10 working days from the moment of confirmation of the availability of ordered items. In case the delivered product is different from the one ordered and paid by the buyer, it is authorized and obliged to notify us of the wrong delivery and has the right to deliver the ordered product, which will be delivered within 8 days of receiving of the notice. If this is not possible, the customer has the right to refund the amount of the paid product price and the cost of delivery and eventual reimbursement of the costs of returning the wrongly delivered product if Rock Filius is unable to arrange its takeover. Also, the buyer is obligated without delay to return the wrongly delivered product to our address MINGO d.o.o., M.Vrhovca 11, 47000 Karlovac.

Delivery price table

Damaged package

If you notice that the package is damaged you are not required to take it, you can request a new shipment. We need to inform us at info@rockfilius.com

Delivery date

The product will be delivered within a maximum of 8-10 working days after receiving an e-mail notification of the purchase made.

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